Privacy Policy

Introduction

Vila Global Services LLC ('we', 'us', 'our') is committed to protecting the privacy of visitors and customers to our website, vilaglobalservices.com (the 'Site'). This Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect several different types of information for various purposes to provide and improve our Service to you. This includes: Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information such as email address, name, phone number, address, and cookies/usage data. Usage Data: We may collect information on how the Site is accessed and used, like IP address, browser type, pages visited, and time spent. Tracking & Cookies Data: We use cookies (Session, Preference, Security) and similar technologies to track activity and improve our Site. You can manage cookie preferences in your browser, but some Site features may not function if cookies are disabled.

How We Use Your Information

Vila Global Services LLC uses collected data to: provide and maintain our Site; notify you about changes; allow participation in interactive features; provide customer support; gather analysis to improve our Site; monitor usage; detect, prevent and address technical issues; and provide you with news and offers unless you opt out.

Legal Basis for Processing Personal Data (GDPR)

If you are from the EEA, our legal basis for collecting and using personal information depends on the data and context. We may process your Personal Data because: we need to perform a contract with you; you have given us permission; the processing is in our legitimate interests and not overridden by your rights; for payment processing; or to comply with the law.

Data Handling and Your Rights

Data Retention: We retain Personal Data as long as necessary for the purposes in this Policy and to comply with legal obligations. Usage Data is generally retained for a shorter period unless needed for security, functionality, or legal reasons. Data Transfer: Your information may be transferred to and maintained on computers outside your jurisdiction. If you are outside the US, note that data is transferred to and processed in the US. Your consent to this Policy and submission of information represents agreement to this transfer. We take steps to ensure data is treated securely. Disclosure of Data: We may disclose Personal Data in good faith if necessary to: comply with a legal obligation; protect our rights or property; prevent wrongdoing; protect personal safety; or protect against legal liability.

Data Security & Your GDPR Rights

Data Security: The security of your data is important, but no internet transmission or electronic storage is 100% secure. We strive to use commercially acceptable means to protect Personal Data but cannot guarantee absolute security. Your Data Protection Rights (GDPR): EEA residents have rights to access, update, delete, rectify, object to, restrict, and port their Personal Data, and to withdraw consent. Please contact us to exercise these rights.

Other Important Information

Service Providers: We may use third-party companies to facilitate our Site, provide services on our behalf, or assist in analysis. They have access to Personal Data only for these tasks and are obligated not to disclose or use it otherwise. Links to Other Sites: Our Site may link to other sites not operated by us. We are not responsible for their content or privacy practices. Review the privacy policy of every site you visit. Children's Privacy: Our Site does not address anyone under 18. We do not knowingly collect PII from children. If you believe your child has provided PII, contact us. Changes to This Privacy Policy: We may update this Policy. We will notify you of changes by posting the new Policy on this page and via email/notice on our Site. Review this Policy periodically.

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