Privacy Policy

Effective Date: Jan. 3, 2025

VILA GLOBAL SERVICES LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, website, and applications (“Services”). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact Information: Name, email address, phone number, and mailing address.

  • Demographics: Gender, age, and other demographic details.

b. Sensitive Information

  • Health Data: Information related to your health that you provide to us or that we collect through our Services.

c. Technical and Usage Information

  • Device Information: Device type, operating system, browser type, and unique device identifiers (e.g., advertising IDs).

  • Usage Data: Information about your interaction with our Services, such as pages visited, links clicked, and time spent on the platform.

d. Automatically Collected Data

  • Location Information: Approximate location based on your IP address or GPS (with your consent).

  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our Services.

  • Personalization: To tailor content, recommendations, and advertisements to your preferences.

  • Communication: To send administrative updates, promotional messages, and respond to inquiries.

  • Analytics and Research: To analyze usage patterns and improve our Services.

  • Legal Compliance: To comply with applicable laws and regulations or respond to legal requests.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: To third-party vendors who assist with our operations, such as analytics, marketing, and payment processing.

  • For Advertising: To advertising networks and partners for targeted advertising purposes.

  • With Your Consent: When you explicitly consent to data sharing.

  • Legal Obligations: When required to comply with legal obligations or protect our rights.

  • Business Transfers: In connection with mergers, acquisitions, or sales of our assets.

4. Your Rights and Choices

You have the following rights regarding your data:

  • Access and Correction: Request access to or correction of your personal data.

  • Data Portability: Receive a copy of the data we process about you in a structured, commonly used, and machine-readable format.

  • Opt-Out of Marketing: Unsubscribe from promotional communications.

  • Limit Data Collection: Adjust your device settings to limit the collection of certain information, such as ad IDs or location data.

  • Cookie Management: Disable cookies through your browser settings.

  • Data Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

5. GDPR and CCPA Compliance

If you are a resident of the European Economic Area (EEA) or California, you have additional rights under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA):

GDPR Rights:

  • Right to be informed about how your data is collected and used.

  • Right to withdraw consent for data processing at any time.

  • Right to lodge a complaint with a supervisory authority.

CCPA Rights:

  • Right to know the categories of personal information collected and how it is used.

  • Right to opt-out of the sale of your personal information.

  • Right to equal service and price, even if you exercise your privacy rights.

6. Third-Party Services

We may use third-party services such as Google Firebase, Google Ads, or similar platforms for analytics and advertising. These third parties may collect information about your interaction with our Services. For more information on how these services handle your data, please review their respective privacy policies.

7. Data Security

We implement industry-standard security measures to protect your data. This includes the use of Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols to encrypt data transmitted between your device and our servers. These protocols ensure that your data is protected against unauthorized access during transmission.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. International Data Transfers

If you are accessing our Services from outside the United States, your data may be transferred to and processed in the United States or other countries. By using our Services, you consent to such transfers.

10. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we learn we have collected such data, we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our Services or emailing you directly. Please review the Privacy Policy periodically to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VILA GLOBAL SERVICES LLC
254 Chapman Rd. Ste 208 #20231, Newark, 19702 DE, United States

+34 690 84 34 33

hello@vilaglobalservices.com